After-Sale Service

🎧 Customer Support

Shenzhen Linchaoda Electronics
Professional After-Sales Service

Efficient production, flexible delivery, quick response | 12-month warranty | 24/7 technical support | OEM customization | Global shipping

About Linchaoda
🏭 Company Profile
Shenzhen Linchaoda Electronics Co., Ltd. specializes in the production of brushless DC motors. Our brushless DC motors offer many advantages, including long life, high torque, compact size, high efficiency, and stable time per revolution.
✅ Our Advantages
• Long life (2000-5000+ hours rated)
• High torque density
• Compact size for easy integration
• High efficiency (up to 87%)
• Stable performance under load
Our Service Commitment
🛡️
12-Month Warranty
Full coverage for manufacturing defects
24/7 Technical Support
Expert assistance anytime, anywhere
🔧
OEM Customization
Tailored solutions for your needs (voltage, torque, shaft)
🚚
Global Shipping
Fast delivery worldwide (DHL/FedEx/UPS)
Warranty Policy
📋 Standard Warranty
  • 12 months from date of purchase
  • Covers manufacturing defects
  • Free repair or replacement
  • Technical support via email/phone
🔧 Extended Warranty
  • Up to 24 months extended coverage
  • Priority technical support
  • Free spare parts for 2 years
  • Annual maintenance check
Technical Support
📧
Email Support
Response within 24 hours
💬
Live Chat
Real-time assistance
📞
Phone Support
Mon-Fri, 9AM-6PM (GMT+8)
How to Get Support
1
Contact Us
Email, chat or call
2
Diagnosis
Technical analysis
3
Solution
Repair or replacement
4
Follow-up
Satisfaction check
Contact Information
📍
Address
Shenzhen Linchaoda Electronics Co., Ltd.
Shenzhen, China
📧
Email
info@mpnset.com
📞
Phone
+86 13828751702
WhatsApp / WeChat available
Frequently Asked Questions
How long is the warranty period?
Standard warranty is 12 months. Extended warranty up to 24 months available upon request.
Do you provide OEM/customization services?
Yes. We offer custom winding, shaft modification, connector types, IP ratings, and voltage/torque/speed customization.
What is the typical response time for support?
Email responses within 24 hours. Live chat instant response during business hours.
Do you offer sample testing before bulk order?
Yes. Samples available in 3-7 days. Engineering support included.
What are the advantages of your brushless motors?
Long life (2000-5000+ hours), high torque density, compact size, high efficiency (up to 87%), and stable performance.
Do you ship worldwide?
Yes. We ship to USA, Europe, Asia, Australia, and worldwide via DHL/FedEx/UPS.
Submit Support Request →

Efficient production, flexible delivery, quick response | Engineering support included